Terms of Service

1. Acceptance of Terms

By accessing and using Brandmind's website and services, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to the entire website and any email or other type of communication between you and Brandmind.

2. Services Description

Brandmind provides digital marketing services including but not limited to:

• Search Engine Optimization (SEO)
• Pay-Per-Click Advertising (Google Ads, Meta Ads, LinkedIn Ads)
• Social Media Marketing and Management
• WhatsApp Marketing and Email Marketing
• Website Development and Design
• Content Creation and Graphic Design
• Analytics and Performance Reporting

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information about your institution and goals
• Grant necessary access to accounts and platforms (Google Ads, social media, etc.)
• Provide timely feedback and approvals for campaigns and content
• Pay invoices according to agreed payment terms
• Comply with all applicable laws and platform policies
• Not engage in activities that could harm Brandmind's reputation

4. Payment Terms

Payment terms are as follows:

• Service fees are due according to the agreed payment schedule in the service agreement
• Late payments may incur additional charges or service suspension
• Refunds are subject to the terms specified in individual service agreements
• All prices are exclusive of applicable taxes unless stated otherwise
• Ad spend budgets are separate from service fees and managed as per agreement

5. Intellectual Property

Intellectual property ownership is defined as follows:

• Brandmind retains ownership of proprietary methodologies, tools, and processes
• Clients retain ownership of their brand assets, content, and data
• Custom creative work becomes client property upon full payment
• We may use anonymized case study data for marketing purposes
• Neither party may use the other's trademarks without written permission

6. Confidentiality

Both parties agree to maintain confidentiality of non-public information shared during the course of the business relationship. This includes client data, campaign strategies, performance metrics, and any proprietary business information. This obligation continues indefinitely beyond the termination of services.

7. Service Level Expectations

While we strive for excellence, please note:

• Digital marketing results can vary based on multiple factors
• We do not guarantee specific outcomes or rankings
• Performance depends on market conditions, competition, and platform changes
• Regular reporting and communication are provided as per service agreements
• Campaign optimization is ongoing and requires time to show results

8. Limitation of Liability

Brandmind's total liability for any claims arising from our services shall not exceed the total amount paid by the client for services in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities.

9. Termination

Either party may terminate services:

• With 30 days written notice for ongoing services
• Immediately for material breach of terms
• Upon completion of project-based work
• All outstanding payments become due upon termination
• Client data and access will be transferred as per agreement

10. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, pandemics, government actions, or platform policy changes that affect service delivery.

11. Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved through arbitration in New Delhi, India, in accordance with the Arbitration and Conciliation Act, 2015. The language of arbitration shall be English.

12. Website Use

When using our website, you agree not to:

• Use the site for any unlawful purpose or in violation of these terms
• Attempt to gain unauthorized access to our systems or data
• Transmit viruses, malware, or other harmful code
• Scrape, harvest, or collect information from the website automatically
• Impersonate others or provide false information

13. Updates to Terms

We reserve the right to update these terms at any time. Significant changes will be communicated via email or website notification. Continued use of our services after changes constitutes acceptance of the updated terms. It is your responsibility to review these terms periodically.

14. Contact Information

For questions about these Terms of Service, contact us: